Beautifully broken Hoodie/Crewneck

Dear Stacey,

Thank you for your feedback. I’m sorry to hear that you were disappointed with your recent purchase. After reviewing your order, it appears that the crewneck option was selected at checkout. I understand how this mix-up could be frustrating and I apologize for any confusion.

We want to make sure you’re happy with your purchase. If you’d like to exchange the crewneck for a hoodie, please let us know, and we’ll be happy to assist you with the process.

Thank you for bringing this to our attention and giving us the opportunity to make it right.

Best regards,
Sheena Ray
Owner of MJS Designs by Sheena

Dear Stacey,

Thank you for your feedback. I’m sorry to hear that you were disappointed with your recent purchase. After reviewing your order, it appears that the crewneck option was selected at checkout. I understand how this mix-up could be frustrating and I apologize for any confusion.

We want to make sure you’re happy with your purchase. If you’d like to exchange the crewneck for a hoodie, please let us know, and we’ll be happy to assist you with the process.

Thank you for bringing this to our attention and giving us the opportunity to make it right.

Best regards,
Sheena Ray
Owner of MJS Designs by Sheena